CQC

Their purpose

They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve.

Their role

• They register care providers.
• They monitor, inspect and rate services.
• They take action to protect people who use services.
• They speak with an independent voice, publishing their views on major quality issues in health and social care.

Throughout their work they:

• Protect the rights of vulnerable people, including those restricted under the Mental Health Act.
• Listen to and act on your experiences.
• Involve the public and people who receive care
• Work with other organisations and public groups.

Their values:

• Excellence – being a high-performing organisation
• Caring – treating everyone with dignity and respect
• Integrity – doing the right thing
• Teamwork – learning from each other to be the best they can

Our current rating: