Gossoms End Surgery

First Floor, Victory Road, Berkhamsted, Herts, HP4 1DL

Telephone: 01442 866148

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Patient Participation Group

What is a Patient Participation Group? (PPG)

A Patient Participation Group (PPG) is a joint venture between a general practice and its patient population.

Working in partnership with the practice, a PPG can help to make services more user-friendly and improve patient experience.  By identifying issues that are important to patients, it can improve and influence the way in which services are planned and delivered and increase patients’ confidence in the healthcare provided.

Gossoms End Surgery PPG

We have both a mainly Virtual PPG – this means we contact members electronically via email to inform them of events/meetings that may be of interest to them.  The Group can provide feedback on the range and quality of the services and also to generate ideas for areas to improve.

Our aim is to work with as many different patients as possible and to make sure that the group is as fair a representation of our entire patient population as we can achieve.

What is involved?

The main role of the Group is to give us feedback on any areas where we are seeking to improve or alter services.  These alterations could be due to NHS involvement, a suggestion or complaint from a patient, an internal suggestion or an idea from a PPG member.

How do you join?

We are always actively recruiting patients for the group, if you would like to join please complete our PPG Registration Form below.  There is a website www.napp.org.uk which can give you an idea of what a PPG does.

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998.

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Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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